Your business data stays with you
Alpha stores your business data - sales, purchases, stock, customers, suppliers, patients and accounts - in a private database on your own computer. We do not receive, upload or store it.
What Alpha may send over the internet
- Updates and licence checks: the version number and an installation code, to find new versions and confirm your licence.
- Problem reports (Alpha Guardian): when Alpha meets a problem it cannot fix by itself, it sends a short technical report - the kind of problem, where in the program it happened, the version and an installation code - with names, numbers and amounts removed. The shop owner can switch this off in Settings > Report a Problem.
- Optional features you switch on yourself: e-mailed reports, owner alerts on Telegram or WhatsApp, backup copies to a cloud folder of your own, and FBR invoice reporting in Pakistan. These send only what each feature needs, to the service you chose.
This website
When you use the contact form we receive what you type (name, phone, business, city and message) and use it only to reply to you. The website does not use advertising trackers. Our hosting provider (Cloudflare) may process technical data such as IP addresses to deliver and protect the site.
Your customers' personal data
For the personal data of your own customers you are responsible as the business that collects it. Alpha gives you the tools to export or erase a customer's personal details when they ask.
Your rights and contact
You can ask us what information we hold about you from the contact form and ask us to delete it. Contact us on WhatsApp at +92 327 7995211.